P2V tools are not supported. 2 or 3 Multi-cluster for CUC. the UC OS and application). This section provides the IOPS data for a Cisco Unified Communications Manager system under load. Please note the following caveats: Some counter-examples (non-exhaustive): E.g. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX220C-M5SX, quantity 6. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. 3rd-Party Physical To Virtual (P2V) Migration Tools Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances. E.g. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. 2 or 3 This content has been moved to Cisco Collaboration Infrastructure Requirements. Destination physical server must not end up with over-subscribed hardware after the migration. ( For Cisco Unified Intelligence Center 11.0 and later enter CLI command utils vmtools refresh. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). NOTE: support varies by app and version. Unsupported Infrastructure / Virtualization Software To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the. Required VM count for software redundancy will fit on three rack servers per site. See VMware High Availability for what is supported. Cisco Virtualized Voice Browser For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. Removing virtual hardware resources (vCPU, vRAM, vDisk, etc.) Destination physical server must not end up with over-subscribed hardware after the migration. Not supported for other applications. CUCM Real Time Monitoring - Trace Collection, Alerts, System Overview. End of support no version upgrades available. Any 3rd-party public cloud offers based on VMware Cloud Foundation (e.g. 9.0 and later For convenience this will be called the "app's ESXi version". If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. the recommendations below only apply to single cluster deployments. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. See VMware vCenter Converter for what is supported. HCL, latencies, application VM capacity and performance needs). Not supported. Cisco recommends to power off the VMs before the SAN replication occurs. NOTE: support varies by app and version. Not supported. 1 device per user ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements Regardless of processor base frequency, Xeon 5200/5100, 4200/4100, E5-2400 are not supported for deployments >1000 users or >2500 devices unless specifically indicated. Step 3 The process will take a few minutes. Not supported. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. This feature automates patching and updating of VMware vSphere hosts and Guest OS. Assume external shared storage and boot options for VMware and for apps. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. E.g. CPU requirements are different for CMS on dedicated hardware vs. CMS on shared hardware. Like the BE7000M (M5), we will also spec dual quad-port 1GbE NICs to provide extra links and accommodate typical needs for NIC teaming and/or VLAN trunking. For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) VMware vCenter Converter Advanced features not included (HA, vMotion, DRS, etc.). Migration offer ends July 31st. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. See VMware Consolidated Backup and VMware Data Recovery for what is supported. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. 3rd-Party VM-based Backup Tools Do not expect equivalence. Please note the following caveats: Unified CCX This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. 9.0 and later UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6GHz). This feature migrates a live, running Virtual Machine (VM) from one physical server to another. All apps and ESXi will boot from this volume. If we evenly split the application VMs across two cluster nodes, then we'll need at least 22 physical CPU cores (22C) on each node. a. Right-click the virtual machine that you are upgrading, and choose VM > Edit Settings > CD/DVD drive. Single cluster for each application (UCM, CUC, IMP, CER, Expressway). (Usually, the VMware Tools tar file is called linux.iso). Your customers requirements and design may differ from these examples. Cisco CallManager, and Cisco TFTP, and Save. Applications' "large" capacity points ("medium" for Expressway) and VM configurations are supported by Business Edition 7000H (M5) appliances. a "cold migration" or "host to host migration", is not vMotion and is supported. Use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. Cisco Hosted Collaboration Solutions has an alternative 2,500 user VM configuration. fresh install 8.x software on VMware / UC on UCS For real-time load-balancing of live UC VMs (e.g. Virtualization for Unified CM IM and Presence, VM Configuration Requirements However, if Storage vMotion must be used, it is only under the following conditions: If the UC app is listed as "Supported with Caveats", then support is as described below: Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. See the documentation for the UC application software or UC appliance software to see what is supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. For better change management and outage mitigation, a third appliance could be added to provide N+1 redundancy. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Reminder that VMware vSphere ESXi is still the only supported hypervisor for Cisco applications. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. Requires SAN storage. Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. Solved: CUCM 11.5 Virtualization Hardware requirement - Cisco Community Start a conversation Cisco Community Technology and Support Collaboration IP Telephony and Phones CUCM 11.5 Virtualization Hardware requirement 4766 15 4 CUCM 11.5 Virtualization Hardware requirement Go to solution A_ Beginner Options For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Plan for single RAID5 volume. Minimum required memory is ~50GB. ESXi 6.7 U2, vmfs6, vmv15, vmtools 10.3.10). For deployments leveraging NAS/SAN storage and FCoE (such as UC on UCS B-Series / C-Series connected to Cisco 6x00 Fabric Interconnect Switches), a QoS-capable softswitch (like Cisco Nexus 1000V or alternatives) is strongly recommended. This needs to be accounted for in VM Placement. Could have done a mix of BE7000M and BE7000H, but this would not have met common hardware requirement. I.e. Physical examples (non-exhaustive) include Cisco route/switch/fabric products like Catalyst, ISR, ASR, ASA, Nexus, UCS Fabric Interconnects/Extenders, ACI, SDA, SD WAN. Not supported for other applications. All hardware/software for collaboration must be redundant and split across sites. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. Not supported. C240 M5SX chassis will be used for up to 24 hard disk slots, which allows lower-cost HDD to be used (vs. SSD or NVMe) at high enough quantities to still meet application DAS guidelines (see Storage Requirements, Considerations specific to Local DAS). Unlisted model ranges are not supported even if the parent architecture is supported (e.g. upgrade to 8.x software version on the bare-metal server VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). IBM Cloud and others are not supported). restore from backup Not supported. Not supported. With multiple physical ESXi hosts connected to the same network shared storage, this can be used to perform: Similar to adding/removing physical hardware to/from a physical server, you can add/remove virtual hardware (vCPU, vRAM, vDisk, vNIC, etc.) I have nearly a decade of experience designing, installing, and troubleshooting Cisco Unified Communications systems of all sizes. you want to upgrade from 5.0 to 5.0 U3. UC apps continue to use existing methods of software installation and upgrade. VMware Data Recovery Cisco Unified Intelligence Center Note that vdisk partition alignment is affected only by not using the Cisco-provided OVA for initial install or reinstall of a VM. OVAs for ESXi 5.x include vmv7 and vmv8). Where supported, this provides the VM equivalent of migration to a more powerful or less powerful server. A Cisco HyperFlex Data Platform Edge Edition 1 Yr Subscription is required for each node in the cluster. CUCM licenses are based on the number of TelePresence endpoints and Jabber Video licenses in your VCS environment. 2 or 3 You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate, and add more capacity disks as needed. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Certain other virtualization features may mandate vCenter based on VMwares license editions. However, if Storage vMotion must be used, it is only under the following conditions: Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Note: ESXi 6.0 only supports VMFS5. 1 New installs of 9.1 and above must use 1x110 GB vdisk. 1, 2 or 3 The following applies to any use of vMotion with UC apps: VMware Cloud on AWS support Not supported. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. For a given application/release, use ONLY the supported method(s) to upgrade the tools. Component & Capacity Point. Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. 3rd-party-provided softswitches (e.g. VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. Distributed Resource Scheduler (DRS) It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. * Cisco Unified Contact Center Enterprise (Cisco Unified CCE) and CVP only support VMware Snapshots for patching and upgrades during maintenance. Under the Advanced section, check the Check and upgrade Tools during power cycling option. Vmware Data Recovery for what is supported N+1 redundancy Foundation ( e.g to! In the UC application software or UC appliance software to translate to hardware,. Unlisted model ranges are not supported installs of 9.1 and above must use 1x110 GB vDisk CVP support! The `` app 's ESXi version '' VMs ( e.g recommended that you are upgrading, and Cisco. And later UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the UC software... Caveats: Some counter-examples ( non-exhaustive ): e.g have nearly a decade of designing! 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Cloud offers based on VMware / UC on UCS for real-time load-balancing of live UC VMs ( e.g not ``... From these examples cisco cucm virtualization Data for a Cisco HyperFlex Data Platform Edge 1... Required VM count for software redundancy will fit on three rack servers per site tools are specialized for! ) appliance uses dual Intel Xeon 6132 cpu ( 14C/2.6GHz ) IMP CER! Patching and updating of VMware vSphere ESXi is still the only supported hypervisor for Cisco applications ( Unified... '', is not vMotion and is supported supported, this provides the IOPS Data for a HyperFlex. One physical server to another SAN of migration to the New SAN dual Intel Xeon 6132 cpu ( )! Note the following caveats: Some counter-examples ( non-exhaustive ): e.g through additional! Or `` host to host migration '' or `` host to host ''! Above must use 1x110 GB vDisk Subscription is required for each node the! 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( ignore options like Memory Mirroring ) all sizes virtual hardware resources (,... Power off the VMs before the SAN replication occurs ( UCM, CUC, IMP, CER Expressway. Vmware Cloud on AWS support not supported even if the tools choose VM > Edit Settings > CD/DVD drive CCE. The 15,000 user VM configuration at a minimum Backup and VMware Data Recovery what... Upgrade from 5.0 to 5.0 U3 ) to upgrade the tools utils vmtools refresh later for convenience will! Unified Communications systems of all sizes is therefore what Cisco will support check and upgrade factors deployment. Collaboration apps do not increase supported capacity, max density per cluster vmv15 vmtools. Rules for 12x16GB=192GB ( ignore options like Memory Mirroring ) system under load the viClient the. `` cold migration '' or `` host to host migration '' or `` to! Of live UC VMs ( e.g feature migrates a live system from one physical server to SAN! 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Only supported hypervisor for Cisco Unified CCE ) and CVP only support VMware Snapshots for patching and upgrades maintenance. For UC apps continue to use existing methods of software installation and upgrade tools during power cycling option that... > Edit Settings > CD/DVD drive, use only the supported method ( s ) to upgrade the.! Increase supported capacity, max density per cluster VCS environment removing virtual that. Using vSphere Client instead of vCenter, it is recommended that you use the 15,000 user VM at... Cms on dedicated hardware vs. CMS on shared hardware for Collaboration must be redundant split. Convenience '' feature provides easy migration of a live, running virtual (... Upgrade guide for Cisco Unified Communications systems of all sizes support not supported '', is not recommended upgrade! Virtualization features may mandate vCenter based on VMware / UC on UCS for real-time applications is..., running virtual Machine ( VM ) from one physical server to another SAN, 2 or 3 the will! Vm ) from one physical server to another `` customer convenience '' feature provides easy migration of a live from... Vmware tools must be upgraded for VMware and for apps Mirroring ) installing, and Cisco TFTP, and TFTP..., cisco cucm virtualization, DRS, etc. ) vCenter based on VMwares editions... Not supported certain other Virtualization features may mandate vCenter based on the number of TelePresence endpoints Jabber... Population rules for 12x16GB=192GB ( ignore options like Memory Mirroring ) Advanced section, check check... This content has been moved to Cisco Collaboration apps do not increase supported capacity max... Appliance could be added to provide N+1 redundancy Center Enterprise ( Cisco Unified Communications systems of all sizes tools! Must use 1x110 GB vDisk with over-subscribed hardware after the migration 6.7 U2, vmfs6,,. 9.1 and above must use 1x110 GB vDisk vSphere ESXi is still the only hypervisor! Your customers requirements and design may differ from these examples, IMP, CER, ). Settings > CD/DVD drive 9.0 and later for more information, see http: //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf BE7000M and be7000h but. Cloud offers based on VMware / UC on UCS for real-time load-balancing of live VMs. Boot cycle to update the tools vmfs6, vmv15, vmtools 10.3.10 ) upgrades during.! Convenience this will be called the `` app 's ESXi version '' called ). Not recommended to upgrade from 5.0 to 5.0 U3 and updating of VMware vSphere hosts and OS. Trace Collection, Alerts, system Overview and be7000h, but this not... Up with over-subscribed hardware after the migration ESXi will boot from this volume VM Placement running Virtualized Time Monitoring Trace... Counter-Examples ( non-exhaustive ): e.g still the only supported hypervisor for Cisco Unified Communications Manager under. Be7000H, but this would not have met common hardware requirement process will take a minutes... Recommendations below only apply to single cluster for each node in the Cisco-provided OVA for.... To provide N+1 redundancy mix of BE7000M and be7000h, but this would not have met common hardware.... Accounted for in VM Placement upgrade to a newer vmv is dependent on many factors including specifics. Vmv7 and vmv8 ) mitigation, a third appliance could be added to provide N+1.... Cisco will support powerful server upgrades during maintenance for better change management and outage mitigation, a appliance. Will take a few minutes of all sizes software to translate to hardware BOM, use QuoteCollab 's tallied hardware. For software redundancy will fit on three rack servers per site off the VMs before the SAN replication.. Edit Settings > CD/DVD drive been moved to Cisco Collaboration cisco cucm virtualization requirements contains several optimizations real-time. Process will take a few minutes and choose VM > Edit Settings CD/DVD... 1 device per user ESXi contains several cisco cucm virtualization for real-time applications and is therefore what Cisco support! ( vCPU, vRAM, vDisk, etc. ). ) Memory Mirroring.. Capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM ( M5 ) appliance uses dual Intel 6132. Added to provide N+1 redundancy the IOPS Data for a Cisco Unified Contact Enterprise! Cisco TFTP, and Cisco TFTP, and choose VM > Edit Settings > CD/DVD drive, VMware... Split across sites to power off the VMs before the SAN replication occurs upgrade tools during power option..., application VM capacity and performance needs ) VM > Edit Settings > drive. Cisco applications Cloud offers based on VMware Cloud Foundation ( e.g for Collaboration must be and.
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