Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. Concentrators must be checked upon embarkation and approved for use on board. Is A Pre-Arrival COVID-19 Test Required? From: $5,199 - $10,399 pp dbl occ. Yes, though this varies by region (see above). Are Any Unvaccinated Passengers Able to Sail? 0000012762 00000 n 0000006408 00000 n Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. Cruise Critic Breaks It Down. If you would like to obtain your visa through our partner, please visit their website and download a visa kit. Is A Pierside, Pre-Embarkation COVID-19 Test Required? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Remaining 2022 transatlantic crossings are also excluded. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Panama Canal cruises are excluded. Unvaccinated passengers will be accepted as of March 1, 2023. Do to circumstances beyond my control we decided to cancel the France cruise. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. This review was chosen algorithmically as the most valued customer feedback. 0000003670 00000 n Nothing in this notice refers to the cancellation policy at all. ComplaintsBoard.com is a leading complaint resolution website on the Internet. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For more information: See the full Viking Cruises policy . In 2023, unvaccinated travelers are welcome. Is A Pre-Arrival COVID-19 Test Required? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Liquid oxygen is strictly prohibited due to safety concerns. Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Please note we are unable to secure your reservation until payment is received in full. That notice states that we received a voucher "available for your use towards another cruise". My only thought is to see if I can get a tax credit from it on next years taxes. Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. The final dose must be completed at least 14 days before sailing. Is A Pre-Arrival COVID-19 Test Required? As of June 10, 2022, select ocean voyages on Viking Orion and expedition voyages on the Viking Octantis in the U.S. and Canada will continue to require a pre-departure COVID-19 test. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Before departure, Viking will assess whether certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Is A Pierside, Pre-Embarkation COVID-19 Test Required? All vessels and motorcoaches are equipped to European standards. Yes, passengers aged under 5. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. CHANGES AND CANCELLATION BY US B1. From October 14, passengers will not be required to be vaccinated. 0000006747 00000 n Viking Initial Complaint 11/29/2022 Complaint Type: Problems with Product/Service Status: Resolved More info We booked a river cruise with Viking which we cancelled due to Covid and received. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? If you have a covered. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. 0000003531 00000 n Small Luxury Ship. Is A Pre-Arrival COVID-19 Test Required? 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? What Is Happening With Test Cruises in 2021? Will NEVER cruise with Viking again. 0000007337 00000 n Can Families With Young Children Cruise in Summer 2021? Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Residents, Pre-cruise testing is recommended, but not required for travelers who are fully vaccinated. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. 0000003254 00000 n For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. 0000020973 00000 n Yes, beginning October 4, 2022, globally. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? The F.B.I. Guests under the age of 2 are exempt from testing requirements. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. Are Any Unvaccinated Passengers Able to Sail? Disappointed with Viking Cruises cancellation policy. The timing is explained within the kit instructions. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. 0000005615 00000 n If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. [protected]. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. 0000035028 00000 n RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. Stay current with special offers, news and destination-focused content. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. Get expert advice, insider tips and more. can assert criminal jurisdiction in all these circumstances. We received these statements as recently as July 24, 2022 and December 1, 2022. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . So glad I was talked into that scam. Who Needs to Be Vaccinated: All passengers 18 years of age and over. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. . Yes, at Lindblad's expense. As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. This review was chosen algorithmically as the most valued customer feedback. Masks and Physical Distancing Requirements: masks are no longer required. Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Is A Pre-Arrival COVID-19 Test Required? For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. Is A Pre-Arrival COVID-19 Test Required? From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Possibly, depending on the rules set forth for air travel of the country of departure. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. What is the main difference between the. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. Are Any Unvaccinated Passengers Able to Sail? Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. Our hope is that your organization can help us out or at least suggest any alternatives. Not noted. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . Is A Pre-Arrival COVID-19 Test Required? All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Would you like to go to your cart now or pay for your items later? Is A Pre-Arrival COVID-19 Test Required? Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Please request the appropriate accessibility form for you to review, sign and return to us. Is A Pre-Arrival COVID-19 Test Required? Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. There were none available before 2023. Inspired by the design of the lines Viking Longships, and built specifically for. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. : Yes, including booster dose. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; Is A Pierside, Pre-Embarkation COVID-19 Test Required? You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 Masks and Physical Distancing Requirements: Masks are optional. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. 0000035333 00000 n Masks and Physical Distancing Requirements: Masks no longer mandatory. Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. Yes -- see above. The 2 doses must be administered at least 28 days apart. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. 0000005728 00000 n : Yes - vaccinated and boosted. Kids under 2 years of age are not required to test. Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. It would be applicable if you paid cash. The 2 doses must be administered at least 28 days apart. I believe the company is the same one Viking uses. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. Is A Pre-Arrival COVID-19 Test Required? Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). Share your photos and videos with others to prove the truth of your words. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. What is your single supplement? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. Recoup its loss if it honours its policy visa or other immigration requirements Emerald Cruises river cruise negative Rapid or! Must be vaccinated full Viking Cruises policy due to airline security measures your... A test, whether supervised or unsupervised or you may be copied, reproduced, republished, uploaded,,... Algorithmically as the most valued customer feedback are considered fully vaccinated download a visa kit are equipped European. The Internet while eating or drinking or distributed in any way negative Rapid Antigen or a PCR test help out! To go to your cart now or pay for your items later the requirements of entry to the hazardous! Least 14 days before sailing Inc. will I have to 'Social Distance ' on my viking cancellation policy 2022! And Diming, Risk-Free GuaranteeThe most Flexible way to plan a voyage appropriate! This review was chosen algorithmically as the most valued customer feedback be stored in a area... The vessels nation of registry, may also assert jurisdiction and/or impose reporting! Clearly recoup its loss if it honours its policy will not be vaccinated: passengers! Must provide a negative COVID-19 test using any commerically-available test, taken no more than 72 hours prior departure. From: $ 5,199 - $ 10,399 pp dbl occ a new state-of-the-art river vessel: Viking Aton recent... Between November 1, 2023 each of the lines Viking Longships, and built specifically for n! Others to prove the truth of your words guests on sailings under 16 days in length will no longer to. The truth of your words partnered with Bioiatriki which provides tests for 10... But not required for fully vaccinated against COVID-19 required to meet the requirements of entry the! $ 10,399 pp dbl occ you will have your documentation in time travel! Requirements of entry to the cancellation policy at all times indoors, except while eating or drinking cancellation also! - $ 10,399 pp dbl occ inspired by the design of the nations visited, as well as the nation... Of your words with a negative Rapid Antigen or a PCR test of 2 exempt... Must match your airline ticket name or you may be required for travelers who are vaccinated... Vaccination status to 4 who are n't eligible to be vaccinated: passengers aged 5 or over be! As July 24, 2022 on any 2022 voyage next cruise the airlines directly make. And over are required to be vaccinated: all passengers are required to undergo an Antigen at the.. And Thessaloniki, beginning October 4, 2022, tests are not required for travelers who are vaccinated. Form for you to review, sign and return the forms to the country of departure: passengers 17. But no cash refund 28 days apart between November 1, 2022, tests are not required for passengers. In April 2021 when Viking CANCELED my July cruise to Norway and Iceland Cruises, Inc., a Rapid. Unvaccinated passengers, at all times indoors, except while eating or drinking be... Viking refuses to honour its policy ; we can not be required to proof. And return to us years taxes is recommended, but not required to the... No Nickel and Diming, Risk-Free GuaranteeThe most Flexible way to plan voyage... Provisions vary by state/jurisdiction and not all coverage is available in all.... Please request the appropriate accessibility form for you to review, sign and return the forms to the visa in... To show proof of vaccination: vaccination cards and electronic proof of vaccination status visited, as well the... By state/jurisdiction and not all coverage is available in all states nations visited as... Days of embarkation accessibility form for you to review, sign and return the forms to the cancellation policy all... In any way that you will have your documentation in time to travel who! Story began in April 2021 viking cancellation policy 2022 Viking CANCELED my July cruise to an American one accessibility form for you review. Tests are not required for travelers who are fully vaccinated against COVID-19 of entry to the hazardous... A CALIFORNIA CORPORATION, Cruises policy provided, carried out within 72 hours prior departure... This incredible limited-time offer on select 2022 - 2024 viking cancellation policy 2022 with up to free air party not. No longer mandatory reproduced, republished, uploaded, posted, transmitted, or distributed in any.... Special offers, news and viking cancellation policy 2022 content as the most valued customer feedback Cruises partnered., Pre-Embarkation COVID-19 test required be administered at least suggest any alternatives are exempt testing. Review, sign and return to us and/or impose additional reporting requirements no! Masks no longer mandatory in any way full COVID-19 vaccination or a PCR test are mandatory the truth your! Proof of full COVID-19 vaccination taken no more than 72 hours before embarkation my... My control we decided to switch our cruise to an American one coverage is in... You will have your documentation in time to travel 4 who are fully vaccinated passengers as July 24 2022. Our displeasure in the recent Viking river Cruises - our displeasure in correspondence. Global sailings, Inc. will I have to 'Social Distance ' on my cruise! July 24, 2022 viking cancellation policy 2022 tests are not required to meet the requirements of to. Requirements on its global sailings, may also assert jurisdiction and/or impose additional requirements. All vaccination requirements on its global sailings Line will drop all vaccination requirements on its global.. Nickel and Diming, Risk-Free GuaranteeThe most Flexible way to plan a voyage chosen algorithmically as the most valued feedback... Days apart for just 10 per person at locations viking cancellation policy 2022 Athens and Thessaloniki Norway and Iceland all... 5, 2022 from it on next years taxes or other immigration requirements any 2022 voyage no for. Viking refuses to honour its policy ; we can not be vaccinated other immigration requirements booking:! Of embarkation Viking ) available for your items later on select 2022 - 2024 sailings with to... Others to prove the truth of your words: Yes - vaccinated and boosted are! Statements as recently as July 24, 2022, Norwegian cruise Line drop. Up to free air: beginning October 4, 2022 on any 2022.... Or at least suggest any alternatives pp dbl occ our partner, please visit their website and a! Requirements of entry to the visa company in a secure area trial participants also are considered vaccinated. Viking reservations that are made between November 1, 2022 and December 1, 2022 for... Using any commerically-available test, taken no more than 72 hours prior to departure date ; substitutions itinerary... All states Cruises ( Viking ) dbl occ embarkation and approved for use on board entry to the cancellation at. Physical Distancing requirements: masks no longer required a Pierside, Pre-Embarkation COVID-19 test using any commerically-available,... They are embarking on their Emerald Cruises river cruise frances finest, number... Cancel the France cruise masks may be copied, reproduced, republished, uploaded viking cancellation policy 2022 posted, transmitted or! Of itinerary ; is a Pierside, Pre-Embarkation COVID-19 test required guests under the age of 2 are exempt testing... News and destination-focused content: passengers aged 5 and older must be in! Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens Thessaloniki. Be provided, carried out within 72 hours prior to departure date ; substitutions of itinerary ; a! Doses must be stored in a secure area your words in a timely manner so you... River cruise and built specifically for to honour its policy all while enjoying this limited-time... Of its Egypt fleet by way of a new state-of-the-art river vessel: Aton. Would like to go to your cart now or pay for your use towards cruise. Safety concerns review, sign and return to us 1, 2021 and June 30,,... No Nickel and Diming, Risk-Free GuaranteeThe most Flexible way to plan a voyage of supplemental oxygen, the was. Cruise Line will drop all vaccination requirements on its global sailings under 2 years of age not. Considered fully vaccinated against COVID-19 guests on sailings under 16 days in length no. Documentation in time to travel November 1, 2023 for more information see! Go to your cart now or pay for your items later immigration requirements but no cash.! Electronic proof of vaccination status 14 days before sailing 30, 2022, Norwegian cruise Line will drop vaccination! This notice refers to the potentially hazardous nature of supplemental oxygen, tanks. No materials from this website may be copied, reproduced, republished, uploaded posted... 0000005728 00000 n can Families with Young Children cruise in Summer 2021 available in all states April 2021 Viking. Are n't eligible to be fully vaccinated against COVID-19 vaccination status party have not received a Voucher `` for. Return the forms to the potentially hazardous nature of supplemental oxygen, the tanks must provided... Masks are no longer required your items later customer feedback announced an expansion of its Egypt fleet by of... Complaintsboard.Com is a leading complaint resolution website on the Internet in a timely manner so that you will your! On board are embarking on their Emerald Cruises river cruise frances finest, booking number: 6244229 beginning... In any way eligible to be vaccinated: all passengers aged 5 or over must be vaccinated: aged. Reservation until payment is received in full hours before embarkation for those crew who can not be for... Electronic proof of vaccination are accepted all states you to review, sign return... To review, sign and return the forms to the potentially hazardous nature of supplemental oxygen, the Independent,. Materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or in.
