All of us at Air Canada are eager to welcome you back on board. As Deputy Chief Executive Officer and Chief Financial Officer, Mr. Rousseau had oversight for several significant corporate initiatives and businesses including Air Canada Rouge, in addition to his responsibilities for the airline's overall financial strategic direction comprising all aspects of financial reporting and planning, investor relations, treasury and controller's operations, taxation, pension administration, internal audit, procurement and corporate real estate. When search suggestions are available use up and down arrows to review and enter to select. googletag.cmd.push(function() { I am sure that Mr. Calin is happy to retire from Air Canada that is facing an existential environment, and just reached approval from Canadas government to acquire competitor Air Transat. He previously was the airlines Deputy Chief Executive Officer & Chief Financial Officer, a role held since January 2019. Air France KLM pouched Mr. Smith from Air Canada back in 2018, who then was the President and Chief Operating Officer of the airline and likely on his way to the top. Wed like to think we can possibly expand into other regional markets with this type of lower emission, zero-cost aircraft, said Rousseau. It was his first major speech since he was appointed CEO of the company, which used to be a Crown corporation, in February. St. Laurent, Quebec, H4S 1Z3, Canada How do I contact Air Canada? The regional aircraft are expected to enter service in 2028. Air Canada maintains its headquarters in the borough of Saint-Laurent, Montreal, Quebec. Air Canada CEO says he's lived in Montreal 'without speaking French' for 14 years | CBC News Loaded. . En savoir plus. Primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd. Air Canadas CEO implies that many of these issues the airline faces are beyond its control which might be partially true. The letter from Mike appears in enRoute Magazine, Air Canadas award-winning in-flight magazine found onboard all Air Canada, Air Canada Rouge and Air Canada Express flights. 3 aircanada.ca; gmail.com; aircanada.com; 3 717766XXXX; 718476XXXX; 718746XXXX; Lucie Guillemette Revenue Management . If you are experiencing problems, please try our, Best Airline Staff in Canada and North America. 3,350 talking about this. Wallmine is a radically better financial terminal. If. Air Canada CEO changed this morning when former Chief Financial Officer Mr. Michael Rousseau took over from Mr. Calin Rovinescu. WestSaint-Laurent, Quebec H4S 1Z3[emailprotected], Secondary ContactAnthony Doyle Vice President Customer Contact Centres7373 Cte-Vertu BlvdWest Saint-Laurent, Quebec H4S 1Z3[emailprotected], Craig Landry Executive Vice President, OperationsAir Canada Centre 7373 Cte-Vertu BlvdWest Saint-Laurent, Quebec H4S 1Z3[emailprotected], Chief ExecutiveMichael RousseauPresident and Chief Executive OfficerAir Canada Centre 7373 Cte-Vertu Blvd.West Saint-Laurent, Quebec H4S 1Z3[emailprotected]. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. We didnt look at this purely through the lens of high-yield during the pandemic. googletag.pubads().enableSingleRequest(); From 2007 to 2018, Mr. Rousseau was Executive Vice President and Chief Financial Officer, and he has played a significant and highly strategic role in Air Canada's successful transformation over the past decade. Conditions of Carriage & Tariffs, Customer window.googletag = window.googletag || {cmd: []}; Rousseau joined the company in 2007, becoming CFO in 2017 and deputy CEO in 2018. Air Canada achieved record cargo revenue of US$1.2 billion last year. Select your edition and language. I assure you that when you are ready to fly again, we are well-prepared to carry you safely. Opens Service Plan, Privacy Its been eight months. "I've been able to live in Montreal without speaking French, and I think that's a testament to the city of Montreal," Rousseau said. In a 26-minute speech at the Palais des congrs in Montreal moments before, Rousseau only spoke French for about 20 seconds. Status of Air Canada flights by route or by flight number. Michael Rousseau . Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. Air Canada CEO Michael Rousseau sparked an outcry last November when, following a 26-minute speech in English that included about 20 seconds of French, he told reporters he didn't need to. He has won two regional Gold Medals from the American Society of Business Publication Editors for government coverage and news analysis, and was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. I am eagerly awaiting how my two Air Canada flights in August, Paris Toronto, and Toronto Vancouver, are affected. Window, Opens in A graduate of York University, Mr. Rousseau has been a member of the Ontario Institute of Chartered Accountants since 1983. }); googletag.cmd.push(function() { Now it wont refund my $3,606. a New Window, Opens in a New You will receive an acknowledgment with a case number, please allow up to 30 days to hear from them. Its something the freight forwarders asked for, added Kazazz. We mostly did all this without fanfare. guidelines. New Window. It leverages our brand and our international network, added Air Canadas top executive. RPO Thorncliffe Air Canada CEO Michael Rousseau issued a clarification Thursday following a massive backlash in Quebec after Rousseau said it is a "testament to Montreal" that he hasn't had to learn and speak . We encourage you to share your thoughts and ideas. Select your edition and language. Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Our free daily newsletter sends you the latest information on hotel and airline programs. Get 5 free searches. https://www.aircanada.com/us/en/aco/home.html, Banks, airlines deserve no credit for card tricks. Currently, the cash is held hostage in the hopes that the government does something to ease the sectors pain, as many other countries have already done. Mr. Rousseau, an accountant, assumes the top job at Canada . An Air Canada Airbus A320-200 airplane prepares to land at Vancouver's international airport in Richmond, British Columbia, Canada, February 5, 2019. window.googletag = window.googletag || {cmd: []}; Air Canada is putting six more 767 planes through the conversion process, including installation of a large cargo door, so they can carry heavy containers on the top deck. Still, these and other innovations, such as convenient new touchless airport processes, will be key to recovering from the pandemic and allowing us to emerge even better than before. Pseudonyms will no longer be permitted. Soon after joining Air Canada in 2007 as chief financial officer, Michael Rousseau oversaw the exit from Air Canadas fleet of three leased MD-11 freighter aircraft, which at the time were the companys last dedicated freighters. QUEBEC A public apology from the president and CEO of Air Canada Michael Rousseau Thursday over his inability to speak French has done little to calm the language tempest he sparked this. Service Plan, Privacy Air Canada CEO apologizes, commits to learning French as backlash in Quebec grows. Last year, United Airlines (NASDAQ: UAL) said it would buy 100 19-seat electric aircraft from Heart Aerospace and invest an undisclosed amount in the company. The cargo division continued its job using the belly space on passenger aircraft. Air Canada CEO changed this morning when former Chief Financial Officer Mr. Michael Rousseau took over from Mr. Calin Rovinescu. It provides Aeroplan program which allows individuals to enroll as members and accumulate Aeroplan points through . Were always here to help. Michael Rousseau, chief executive officer of Air Canada, speaks with attendees of the Montreal Chamber of Commerce on Wednesday, Nov. 10, 2021. New Window, Opens in a New He has also held senior executive financial positions at other large, international corporations, including Moore Corporation in Chicago, Silcorp Limited and the UCS Group (a division of Imasco Limited). ADVERTISEMENT And last month, Air Canada (OTCUS: ACDVF) announced it acquired two factory-built 767 freighters from Boeing, scheduled to enter service in 2023, and ordered two large 777 freighters for delivery in 2024. View Air Canada (www.aircanada.com) location in Quebec, Canada , revenue, industry and description. You are currently on the ", Michel Leblanc, the president of the Chamber of Commerce, said he was disappointed that Rousseau's speech contained very little French, "and that the CEO of Air Canada did not publicly declare that his intention was to learn French.". Since 2007, Mr. Rousseau had been Air Canadas Executive Vice President & Chief Financial Officer and he has played a significant and highly strategic role in Air Canadas successful transformation over the past decade. He paid Vantage $18,536. Indicates an external site which may not meet accessibility guidelines. As we always recommend, start by addressing your query with customer relations. We think cargo is a great business for Air Canada. Bloomberg Markets live from New York, focused on bringing you the most important global business and breaking markets news and information as it happens. Air Canada released a statement concerning the recently announced operational restrictions that will be implemented at Toronto Pearson International Airport (YYZ) yesterday, February 28th. a New Window, Opens in a New Do not simply write to the President/CEO. Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 88 internationally. View mike rousseau's profile on LinkedIn, the world's largest professional community. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Indicates an external site which may not meet accessibility guidelines. This could limit your ability to resolve your issue. America. While his understanding of the language is "fair . This documentary-style series follows investigative journalists as they uncover the truth. Policy. External site which may not meet Air Canada's president and CEO Michael Rousseau has apologized for not being able to speak or understand the French language after igniting a language firestorm in Quebec. Director of Chorus since February 4, 2019. Deputy CEO and CFO Michael Rousseau to succeed Mr. Rovinescu. }); Eric is the Supply Chain and Air Cargo Editor at FreightWaves. Is my warranty dead, too? This year the airline began fully operating two Boeing 767-300 converted freighters that were retired from Air Canadas passenger fleet and plans to have a dozen all-cargo jets within two years. For the entire year 2022, Air Canada had a net loss of $1.7 billion or $4.75 per diluted share, which included a foreign exchange loss of $732 million. Rousseau also told the committee that Air Canada, which is subject to the Official Languages Act, understands its obligation to communicate with its customers in the official language of their choice. 137 others named mike rousseau are on LinkedIn See others named mike rousseau . Canada on Monday said it would allow fully vaccinated U.S. tourists to enter the country starting from Aug. 9, after the COVID-19 pandemic forced an unprecedented 16-month ban. Eric is based in Portland, Oregon. This is my first column as the new President and Chief Executive Officer of Air Canada, and I would like to begin by thanking all customers past, present and future for your loyalty and for choosing to fly with us. You are currently on the Canada English edition. It could perhaps have been the perfect opportunity to reinvent the airline. MONTREAL, Oct. 16, 2020 /CNW Telbec/ - Air Canada today announced that Calin Rovinescu, its President and Chief Executive Officer . WATCH | Seethe full exchange with Rousseau: He was also asked why he had not learned French, responding:"If you look at my work schedule, you'd understand why. I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. Rousseau joined the company in. We reserve the right to close comments at any time. In a world that is becoming more and more innovative each day, airlines and airports are looking to implement new technologies that improve the passenger experience. External site which may not meet Some 38 per cent of the flights were delayed while 16 per cent were scrapped altogether. googletag.defineSlot('/21776187881/FW_Super_Leaderboard', [[300, 50], [970, 90], [300, 100], [728, 90]], 'div-gpt-ad-1668097889433-0').defineSizeMapping(gptSizeMaps.banner2).addService(googletag.pubads()); Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. We have detected a device type and/or operating system version that may result in slow performance on this site. Is it easy?". Michael Rousseau's address to the Montreal business community was meant to trumpet Air Canada 's recovery and its crucial role in the Quebec economy. Michael S. Rousseau was appointed Deputy Chief Executive Officer & Chief Financial Officer of Air Canada in January 2019. We should have a fleet of 12 freighters in the next couple of years. All were eventually removed from the fleet in the 1990s, part of an industry trend in which most passenger carriers determined the cost structure and infrastructure required didnt justify a separate freighter division in a market with regular peaks and valleys. The latest email that has reached our inboxes is from the President and Chief Executive Officer of Air Canada, Mr. Michael Rousseau. Michael Stewart Rousseau occupies the position of President, Chief Executive Officer & Director at Air Canada. General The journalist, Pierre-Olivier Zappa,said he'd rather Rousseau's press attach translate the question to him. WestSaint-Laurent, Quebec H4S 1Z3https://www.aircanada.com/us/en/aco/home.html, Main: (514) 422-5000Toll Free: (888) 247-2262, PO Box 64239 Air Canada is the flag carrier of Canada. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Select your edition and language. Attorney at Law Office of Michael Rousseau Belleville, IL. Pure electric planes are limited to short-haul and commuter routes because of battery limitations. Air Canada CEO Michael Rousseau is facing a big backlash in Quebec after saying he'd been too busy to learn French, despite living in Montreal for 14 years. Air Canada is a founding member of Star Alliance, providing the world's most comprehensive air transportation network. Every day, we fly family, friends and valued customers to destinations worldwide. Air Canada est le plus important transporteur arien du Canada et le plus grand fournisseur de services passagers rguliers sur les marchs canadien, transfrontalier (Canada-tats-Unis) et international au dpart et destination du Canada. They canceled my flight. Michael Rousseau, Air Canada's chief executive officer, urged Ottawa to act and introduce a reopening plan, "because air transport is a central pillar in the nation's infrastructure." "It. (Podcast), President/Chief Executive Officer, Air Canada Corp. Comments on this story are moderated according to our Submission Guidelines. You can access Air Canada here. d'Air Canada, Michael Rousseau, n Montral d'une mre francophone, rentr au Qubec depuis 14 ans, vit avec une conjointe francophone. In the past year, we finished the technically challenging task of installing a new reservation system to serve customers better, and we launched a transformed Aeroplan program that is a step change in terms of flexibility and reward appeal. Reader Question: World Of Hyatt No Longer Extending & Exchanging Certificates That Expire On February 28th ? . He. Data Wazo says 54 per cent of flights to six large airports Montreal, Calgary, Torontos Pearson and Billy Bishop airports, Ottawa and Halifax were bumped off schedule in the seven days between June 22 and 28. Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. So we looked at this as yields during normal times. TSX: AC. As the Deputy Chief Executive Officer and Chief Financial Officer of Air Canada, the total compensation of Michael Rousseau at Air Canada is CAD$4,396,500. MONTREAL (Reuters) -Canada's largest carrier Air Canada said on Tuesday it has all the qualified pilots it needs to meet higher travel demand with the planned return of U.S. tourists to the country. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot5', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767778941-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); There is no need to trace or follow up, it does not speed up processing by emailing the Executive or President/CEO. accessibility guidelines. Air Canada's CEO is Michael Rousseau Who is the CFO of Air Canada? We knew that that is really not sustainable long term. He previously was the airline's Deputy Chief Executive Officer and Chief Financial Officer, a role held since January 2019. googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSingleRequest(); Train Crash in Greece Kills Dozens, Prompts Minister to Resign, Feds Bostic Urges 5% to 5.25% Rates Into 2024 to Curb Inflation, Feds Kashkari Open-Minded on Quarter- or Half-Point March Hike, German Inflation Unexpectedly Quickens in Fresh Blow for ECB, UK Regulator Bans Lufthansa Ad Over MisleadingClimate Claims, Starbucks Faces New Front in Its Labor Disputes: White-Collar Workers, Teslas Monterrey Plant Ushers In Mexicos Electric Vehicle Age, Elliott Nominates Salesforce Directors Building Pressure to Boost Profit, PayPal Is Searching for a CEO Who Can Reverse Its $279 Billion Stock Drop, Chinese Cars Rise in Russia After Fury Drove Western Brands Out, US TikTok Ban Advances in House After Flurry of China Bills, Two Office Landlords Defaulting May Be Just the Beginning, Vanguard Shuts UK Financial Planning Arm Two Years After Launch, Powerade Signs Ja Morant to Multiyear Deal to Be Its New Face, Netflix BringsStranger Thingsto the Stage in Londons West End, Bank CDs Are an Insult to Americas Savers, Poor Voters Are Losing Out in the Culture Wars, How Evangelical Voters Swung From Carter to Trump, Gina Raimondo Becomes China Player in a Job Where Her Predecessor Used to Nap, Russian Airlines Are Flying High Despite Sanctions, The NFLsTop Talent Agency Bought by Venture Investors, Women in the EU Arent Set for Equal Pay Until 2086, Santander Failed to Make Progress With Gender Pay Gap in 2022, Arctic Geese Migrateto Far-Flung NewPlaces as the Planet Warms, Algae Blooms Visible From Space Increased as Climate Warmed, Another Blow to City Centers: Retail Stores Move Outward, New York City Isnt Waiting for the White House to Enforce Fair Housing, Richest Atlanta District Inches Closer to Seceding From City, Singapore Crypto Lender Hodlnaut's Founders Propose Selling Business Rather Than Liquidating Firm, Celsius Examiner Report Mentions FTX More Than 150 Times. Michael Rousseau will take over as chief executive of Air Canada from Calin Rovinescu on 15 February 2021 But Rousseau is, himself, also an Air Canada insider with a long history. Rousseau previously held the position of President for Hudson's Bay Co., Chief Financial Officer & Senior Vice President of Moore Corp., Principal at Capital Eye Investments Ltd. and Chief Financial Officer & Vice President at Silcorp Ltd. Mr. Rousseau received a graduate degree from Villanova University and an undergraduate degree from The Michael Rousseau (President & CEO) . I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. Air Canada's CEO is Michael Rousseau Who is the CFO of Air Canada? "These words are unworthy of the role he occupies. And it still made business sense, Kazazz said. Unique perspectives from professionals around the world, Michael Rousseau will take over as chief executive of Air Canada. Media CentreClick here to open mobile navigation. West Saint-Laurent, Quebec H4S 1Z3 michael.rousseau@aircanada.ca There are mice in my vacation rental! }); Many years ago we had freighters. At the same time, we will continue to deliver the superior customer service that won us the title of Best Airline in North America at eight of the last 10 Skytrax World Airline Awards. googletag.pubads().collapseEmptyDivs(); Its 2021 net loss was $3.602 billion or $10. In 2019, Air Canada, together with its Air Canada Express regional partners, carried over 51 million passengers, offering direct passenger service to nearly 220 destinations on six continents. }); Before Rousseau took the stage Thursday, Air Canada announced it would purchase 30 electric-hybrid aircraft under development by Heart Aerospace of Sweden. To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Cargo-only passenger flights since phased out as travel demand rebounded contributed $661 million in revenue during 2021. Photo by Christinne Muschi/Bloomberg The episode started Monday, when tabloid newspaper the Journal de Montreal published a story on how Rousseau's upcoming speech, hosted by the Montreal chamber of . googletag.defineSlot('/21776187881/fw-responsive-main_content-slot2', [[468, 60], [728, 90], [300, 100], [320, 50]], 'div-gpt-ad-1665767472470-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); This edition is from theMarch/Aprilissue. Air Canada says please do not mail the company. Indicates an external site which may not meet accessibility Prior to Air Canada, Mr. Rousseau held executive positions including those of President, and before that Executive Vice President and Chief Financial Officer at Canada's largest diversified general merchandise retailer, Hudson's Bay Company (HBC). Michael Rousseau is a popular Canadian businessman. googletag.enableServices(); And especially sad that Michael Rousseau, when he first set his sights on the corner office, did not have the wisdom and the curiosity to learn the language spoken by 8 million Canadians. But whats this $452 bill? Catherine Luelo is a Deputy Minister at the Treasury Board of Canada Secretariat and the Chief Information Officer of Canada. Blogue Carrires. guidelines. }); Air Canadas current CFO, Amos Kazazz, provided further color on the companys revived interest in freighters at Cowens virtual investor conference on transportation earlier this month. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. Window, Opens in Youll also connect with other readers who want to make the world a better place. There are 20+ professionals named "Michael Rousseau", who use LinkedIn to exchange information, ideas, and opportunities. googletag.pubads().enableSingleRequest(); Cargo became such a strong source of revenue when passenger flying mostly stopped and scores of planes some with seats removed for extra cabin storage were repurposed as auxiliary freighters, that Air Canada decided to capitalize on market projections for robust e-commerce shipping growth and fewer widebody passenger jets. Still, these and other innovations, such as convenient new touchless airport processes, will be key to recovering from the pandemic and allowing us to emerge even better than before. googletag.cmd.push(function() { This edition is from the March/April issue. Air Canada has announced the launch of digital identification technology for select flights from Vancouver International Airport.It is the first Canadian airline with approval to use such technology. Opens in The Heart aircraft, which will have lower emissions and be cheaper to operate, are candidates to replace the conventional prop planes going to smaller markets in Canada. Learn about their Airlines, Airports & Air Services, Transportation market share, competitors, and Air Canada's email format. In a 26-minute speech at the Palais des congrs in Montreal moments before, Rousseau only spoke French for about 20 seconds. are currently on the Canada English edition. Letter From Michael Rousseau President And Ceo Looking Forward People directory with over 600000000 names. I saw first-hand how a period of upheaval is an ideal opportunity to make changes and try new things. Deputy CEO and Chief Financial Officer Michael Rousseau will take over as chief executive of Air Canada following Calin Rovinescu's retirement next year. Get Lucie Guillemette's email address (l*****@aircanada.ca) and phone number (614644..) at RocketReach. Michael Rousseau, president and chief executive officer (CEO) of Air Canada, said, "Our performance is attributable to the deep resilience we have built into our company for long-term stability." Government fines airline for cabotage violations? Last Sunday, Air Canada said chief executive officer Michael Rousseau and the company's current executive vice-presidents 'have chosen to voluntarily return their 2020 bonuses and share. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Last week, Rousseau issued a mea culpa of sorts. When you complete the webform you will be providing the airline with all the details they need to complete your claim efficiently. Decades ago Air Canada flew Boeing 727-100, Boeing 747 Combi (passenger and cargo sections on the main deck) and DC-8 cargo jets. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the. After the speech, Rousseau was asked in French bya journalist for Quebec TV news channel LCNhow he's managed to livein Montreal for so long despite speaking little French. Michael S Rousseau, Air Canada Corp: Profile and Biography - Bloomberg Markets Live Now Bloomberg TV+ From The Ground Up:Edward Enninful, Editor-in-Chief of British Vogue Bloomberg. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Air Canadas efforts to achieve net zero emissions by 2050 include forming a consortium to encourage more investments and credits in production of sustainable aviation fuel in Canada and supporting the development of carbon capture technologies. Indicates an external site which may not meet accessibility Because I want to make sure I understand your question before I respond to it.". And we would like to double the business over that period of time.. MONTREAL -. America. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. window.googletag = window.googletag || {cmd: []}; We also made major changes to our fleet, renewing it with modern Airbus A220 and Boeing 737 MAX aircraft that are more comfortable and, importantly, more environmentally friendly, than the older aircraft we retired. This is a business in the cargo world where they want year-round service. Air Canada will cut dozens of daily flights this summer as the airline grapples with a series of challenges amid soaring demand for travel. Their corporate headquarters are in Montreal and their largest hub is at Toronto Pearson International Airport. Raymond Thberge, Canada's Commissioner of Official Languages, said he hopes Rousseau will make a commitment to do so. Many pointed out that Air Canada is subjectto the Official Languages Act and must therefore serve customers in English and French, depending on the customer's preference. Work Biography for Michael Rousseau, Air Canada. The latest email that has reached our inboxes is from the President and Chief Executive Officer of Air Canada, Mr. Michael Rousseau. Air Canada CEO Michael Rousseau has drawn the ire of federal and provincial officials after speaking only 20 seconds of French in his first major speech. 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