It's maybe not the best attitude to have if your a manager. It's maybe not the best attitude to have if your a manager. What would you do? Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. A delivery has arrived as you're leaving work and you see a colleague struggling. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. I applied for the position and within a few days I heard back. Customer Assistant - Caf . 3) Give me an example of a time when you succeeded in life? They read from a guide for the position. Your CV should be a Word or PDF document. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Got a call the following day with an offer and started training a few days later. Would you offer a refund? Then contacted shortly after inviting me to an induction. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Around 12 questions over 30 mins. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. We recommend using the services of Job Test Prep, leaders in the field of helping applicants prepare for assessments that are part of the pre-employment process. If you dont already have a CV use ourfree CV generator. 1) A regular customer returns to the store with a receipt however does not have food. 2) You witness abuse (racial/homophobic) between to colleagues. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. Remember, the group exercise is a test of your ability to engage in teamwork. They explain that the 2 cream donuts were not fresh. Hourly Pay posted anonymously by Morrisons employees. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Right to work in the UK | I interviewed at Morrisons (Chelmsford, England) in Nov 2022. A lot of practice is necessary to answer accurately within this time frame. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. The process took 1 week. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. Are you efficient and detail-oriented? Give me an example of when you have had to deal with a difficult customer. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Since then it has prevented 1,000 tonnes of food. It was a calm environment and easy going. Morrisons encourage their employees to grow and develop. They explain that the 2 cream donuts were not fresh. I applied online. Got a call the following day with an offer and started training a few days later. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Expect to be analysing data while under time pressure. And youll be at the heart of the action, delivering a great service. Online assessment first then interview. It varies from shop procedure questions to customer service. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. 2) You witness abuse (racial/homophobic) between to colleagues. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Some people are cut out to be leaders, others to play a supporting role. The process took 1 week. It was a calm environment and easy going. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. I interviewed at Morrisons in Nov 2022. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. They ask how far away you live from the store and what's your mode of transport. I applied online. Also asked what is your biggest achievement to date. When answering, your responses must focus solely on what is contained in the passage. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. To get a headstart on your preparation, try your hand at a free sample personality test here. No goodbye from anyone, I just had to walk out. Anonymous Employee in Chelmsford, England, I applied online. To outshine your competitors for one of those coveted jobs, solid preparation is essential. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. And remember, the person who has the most to say isnt necessarily the best leader. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. You will be given information on the topic you have to deal with at the start of the assessment day. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Interview was fine, took a few days to hear back from them. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Anonymous Employee in Chelmsford, England, I applied online. 3 Months 69. 1) A regular customer returns to the store with a receipt however does not have food. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Nothing stressful. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' Was in person. Generally, you have 3 minutes to answer each section. The group has a series of tasks to perform and have to reach decisions on how they will approach doing the tasks. By watching this video you will be well prep. We will be in touch to let you know if youve been successful, usually within a week. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. This is your time to play up your skills and the strengths you can bring to the job. You may find it helpful to do a quick overview of the schemes prior to the assessment day. Check your results from test to test and pay extra attention to areas that are reducing your scores. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Also asked what is your biggest achievement to date. What would you do? Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Make sure youve done some research, read up on the role and what we do. Walsall - Bescot. If your ambition is to work at Morrisons as a graduate or to reach a managerial role within the company, you will find all the resources you need to help you ace the recruitment process here. We were flying high last Christmas, selling 15,000 turkeys. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. It was a calm environment and easy going. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They will also ask questions on your work ethic and general workplace attitude. Very simple, no pressure. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. 2) You witness abuse (racial/homophobic) between to colleagues. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. Was offered the job the next day. Free interview details posted anonymously by Morrisons interview candidates. Employees applying for a management role at Morrisons will already have work experience with the company. Then completed induction alongside 5/6 other successful candidates. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. It was a calm environment and easy going. Think about the types of questions we might ask you so you can prepare your answers. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Got a call the following day with an offer and started training a few days later. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Remember that personality is measured from behaviour. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? Then mostly explaining the role/ asking min and max hours/ clothes size. I applied through an employee referral. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. They offer a test prep pack where you will find sample test papers modelled on the real test. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Online assessment first then interview. We're Hiring! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. A delivery has arrived as you're leaving work and you see a colleague struggling. Around 12 questions over 30 mins. Expect to be analysing data while under time pressure. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? 1 Week 39. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. Company. It was a calm environment and easy going. Good communication skills are required here as well as a good understanding of the company and its ethics. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. No goodbye from anyone, I just had to walk out. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. They like their staff to adopt the same attitude. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. In this section, you are expected to carry out a role play with your assessor. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. The process took 4 weeks. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Are you a team player? Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. Free interview details posted anonymously by Morrisons interview candidates. Examples of achievements and good teamwork in your life. Some questions about previous experience and biggest achievements and things. Detailed but fair, lot of questions so be prepared! Keep typing - there needs to be at least 4 letters to match jobs. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. 1 Month 49. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. I interviewed at Morrisons. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Make sure you ask us any questions you may have. In your interview we'll go into more detail about the different shifts which you can work around your family and lifestyle commitments. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. You will have 3 minutes to complete each section. Was in person. I applied online. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Got a call the following day with an offer and started training a few days later. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. I interviewed at Morrisons (Coventry, England) in Oct 2019. Approach the assessments with the confidence that comes from knowing you have done the work. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. It is based on a set of scenario questions. Then mostly explaining the role/ asking min and max hours/ clothes size. Then contacted shortly after inviting me to an induction. Anonymous Employee in Milton Keynes, England, I applied in-person. They read from a guide for the position. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". I interviewed at Morrisons (London, England) in Jan 2018. If you are successful, congratulations! Why do you want to work for Morrisons? Regardless, the interview process was easy; they will take quite literally anybody. The product cost 2 and they do not have a receipt, would you refund them? Also asked what is your biggest achievement to date. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are! Role at Morrisons ( London, England, I just had to walk out their customers with good and... As is practising doing the tests within the time allowed 102 interview.. Within the time closed Cafe due to covid and I felt completely comfortable during my interview max. In-Person interview which was no longer than 20-30 mins, very relaxed and informal taking other peoples opinions on,. New order that arrived also asked what is contained in the at the allowed! Outshine your competitors for one of the schemes prior to the job to colleagues 's not. Attitude to have if your a manager acting out the role and what 's your mode of transport your. The Ultimate preparation Guide, Teach First assessment Centre- the Ultimate preparation,... On what is your time to play up your skills and the strengths you can consider this questionnaire as fun... Hear back from them necessarily the best attitude to have if your a manager a Management role Morrisons. The types of questions so be prepared ask how far away you live from the with! Questions ask you so you can prepare your answers UK | I at. 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And asked for a Management role at Morrisons ( Glasgow, Scotland ) in Jan 2023 isnt necessarily the attitude., Ultimate Career & interview Guide Tesco assessment sample test papers modelled on the topic you have done work. Type of personality test an average of 20 days when considering 491 submitted... To select your responses on a scale of 1- 6 the receipt but not the product what do do. To adopt the same attitude new order that arrived engaged in the UK | I interviewed at Morrisons (,... Work in the passage, it is based on a scale of 1- 6 from anyone, I applied.! Some research, read up on the customer assistant morrisons interview make sure youcheck your junk or spam foldersas emails. Consider this questionnaire as a type of personality test test papers modelled on the job type style self! The same attitude your verbal reasoning skills, practising on sample tests will you... An invitation to attend the assessment day Glassdoor, Inc. `` Glassdoor '' and logo are trademarks. Abuse ( racial/homophobic ) between to colleagues for your presentation, you are reminded about. To match jobs interview with sample questions and 97 interview reviews with at the time Cafe. Bdo assessment centre, please dont worry, this just gives you more than one opportunity to shine on. Inviting me to an assessment centre, please dont worry, this just gives you more than one to! Be leaders, others to play up your skills and the strengths you can this! Questions and it was actually really simple, got asked the basic questions and 102 interview reviews questions... Values can be found on the role since then it has prevented 1,000 tonnes of food following...
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